The Fairmont Sonoma Mission Inn & Spa in Sonoma offers a ‘Good Neighbor. (Photo courtesy of Sonoma Mission Inn. Best deals in Wine Country for Sonoma.
I wanted to take a moment to update a post as the hotel has bent ov. Er backwards to make.this right. The General Manager read my post and literally tracked me down in my meeting to apologize for the inconvenience. He personally handled the checkin and delivered a room key to me in my meeting. He upgraded my room to a suite which is lovely and left a bottle of wine and some cheese to boot!
In a final act of contrition -- which was completely unnecessary as he had already convinced me that what happened was completely out of character for the property's culture -- he personally met me at end of my meeting to escort me to my room. Again, would have been more than satisfied with a nice apology and the short-circuited check-in but the GM showed me the true heart of the hotel. I think the thing that impressed me the most was that while the employee's error was pretty egregious, the GM owned the situation as his and emphasized that they needed to escalate the employee's training and ensure that he understood his management would always support his actuons when the.motive was to ensure guests had the right experience. Yesterday morning i would have told you never again will I stay here. Today as I sip coffee and on the patio and soak in the solace of a lovely property.
I am thinking this will be a lovely place to bring my family for a weekend! Edward Roe, you are a class act and run a lovely hotel. It's back to school time and we're hosting a SCHOOL SUPPLY DRIVE for our local ADOPT-A-SCHOOL,. Many parents are unable to provide the basic school supplies their children need to be effective.
In addition, schools across the country are facing severe budget cuts and lack the funding to purchase necessary supplies. Donate school supplies and feel great about ensuring that children start the school year with the tools they need to succeed. Eachers by providing them with proper tools for their classrooms so they don’t have to spend money from their own pockets. By providing school supplies, you are supporting students, teachers and our local schools.
Every Saturday afternoon (4p) through the summer we'll be celebrating the art of sabrage outside the main lobby: Sabrage: Sabering the champagne bottle, is a technique for opening a champagne bottle with a saber, used for ceremonial occasions. The wielder slides the saber along the body of the bottle to break the top of the neck away, leaving the neck of the bottle open and ready to pour. The force of the blunt side of the blade hitting the lip breaks the glass to separate the collar from the neck of the bottle. The spa's inspiring architecture reveals unique pools, baths and treatment areas. Designed in the grand European tradition and focused on the benefits of the property's thermal mineral springs, Willow Stream Spa features five unique pools.
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Watsu Pool The tranquility and beauty of the environment is echoed throughout the 40,000-square-foot (3,700-square-meter) Willow Stream Spa. Guests wanting to make the most of the waters, will want to book a signature Watsu experience (flo. Ating massage) in the resort’s cameo alfresco pool of the same name- The clover-leaf shaped pool filled with our signature thermal mineral water is maintained at 98 degrees; the pool is also equipped with an underwater sound system.
Honored to be recognized by in their annual People's Choice Awards. Takes the crown for Best Day Spa! The elegant Spanish mission–style Spa boasts an enviable location atop an ancient thermal mineral spring, flowing from 1,100 feet (335 meters) below the surface. The tranquility and beauty of this environment is echoed throughout the 40,000-square-foot (3,700-square-meter) bathhouse. Offers endless opportunities to find your energy—whether it’s relaxing by the inviting fireplace or in a private cabana complete with a stocked refrigerator, soaking in our mineral baths and Watsu® pool, or indulging in one of our signature treatments.